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Success Story: Oniverse & Data Dialogue

Democratising Data: How to Simplify Complex Information Analysis with a Chat

Firefly_Immagine astratta che simboleggia la democratizzazione dei dati e la semplificazione 927783-1

Discover how SDG Group supported Oniverse, a global leader in fashion retail with brands such as Calzedonia, Intimissimi, and Tezenis, in developing Data Dialogue — a Generative AI solution that transforms how leadership and non-technical users access and interact with company data.

Main Benefits

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Data Dialogue's capabilities have been extended beyond its native interface to enable seamless interaction with various external applications, significantly increasing the solution's flexibility and expanding its reach to virtually any software.
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The solution supports updates led directly by users, bypassing the need for IT intervention. This allows stakeholders to evolve the software in complete autonomy, ensuring it remains cutting-edge and responsive to new data.
 
 
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Data interaction has been transformed from a simple "question and answer" cycle into a true dialogue. The conversational logic guides the user in a natural flow where one question leads to the next, encouraging deeper exploration to uncover the most valuable insights.

Challenges

Although Oniverse was already using advanced tools like the Looker Explore Assistant for natural language queries, it faced two main limitations.

The first was the barrier to entry for non-technical users, who needed to understand the data structure before they could ask a question.

The second was a limited and non-fluid interaction that discouraged in-depth analysis.

Firefly_Abstract image representing the challenges of data analysis, showing a complex networ 694124

Solution

SDG Group designed and implemented Data Dialogue, an application built on AI, Visual Analytics, Data Governance, and the Data Mesh paradigm. Built on Vertex AI, BigQuery, and Large Language Models, we introduced an interaction based on LangGraph to manage the logical state of the dialogue.

The solution integrates different, specific LLM models for each state of the conversation, optimising performance and accuracy, with a redesigned front-end to facilitate continuous learning.

Firefly_Immagine astratta che visualizza una soluzione AI avanzata e integrata. Rappresenta 42950

Want to learn more?

Discover the details of how we developed Data Dialogue to revolutionise data access for Oniverse.

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