Articles

Consumer Goods + AI: Orbitae’s Competitive Edge

Written by SDG Group | Aug 5, 2025 9:20:58 AM

The AI readiness imperative

In an era defined by volatile supply chains, empowered consumers, and razor-thin margins, leaders in the Consumer Products and Retail (CPR) industry are being challenged to adapt at speed. Traditional operating models are no longer enough—success hinges on a company’s ability to become insight-led, responsive, and digitally enabled.

Orbitae AI by SDG Group equips CPR companies with the tools to meet this challenge. Built on SDG’s deep industry knowledge and technological excellence, Orbitae delivers scalable, responsible, and high-impact Artificial Intelligence (AI) solutions tailored to the complex realities of consumer goods and retail.

Industry Challenges

Despite advancements in digital infrastructure, CPR organizations still face key barriers that AI can uniquely resolve:

  • Brand Erosion & Private Label Growth: Traditional brands are losing ground to private labels. AI can help differentiate through personalization, innovation, and precise targeting.

  • Margin Pressure: Inflation and operational cost surges demand precision pricing, smarter trade promotion management, and inventory optimization.

  • Demand Volatility: Fluctuating consumer behavior and sales channels require real-time, AI-powered forecasting and replenishment.

  • Data Fragmentation: Disconnected systems and siloed insights limit the effectiveness of marketing, sales, and supply chain initiatives.

  • Omnichannel Complexity: The shift to e-commerce and direct-to-consumer (D2C) demands personalized, data-driven engagement strategies.

Orbitae AI Solutions for Consumer Products & Retail

Through Orbitae, SDG Group offers a robust portfolio of AI services designed specifically for CPR companies. These services span commercial optimization, supply chain intelligence, marketing precision, and customer engagement.

Generative AI & Conversational Intelligence

  • AI Corporate Assistants and Conversational Agents empower sales teams, Key Account Managers (KAMs), and marketers with real-time insights.

  • GENA SUITE® Sales Agent automates proposal generation and value proposition customization using corporate data.

  • INSIGHTGEN® enhances BI platforms with natural language query, dynamic reporting, and decision-making support tailored for CPG/retail KPIs.

  • YOURVOICE® provides AI-based customer sentiment analysis by analyzing call center, email, survey, and social media data.

Commercial Intelligence & Revenue Growth

  • Pricing Strategy & Elasticity Modeling: Predict the best price point for each SKU and simulate trade-offs between margin and volume.

  • Promotion Optimization: Quantify ROI of past promotions and use AI to plan more effective future campaigns.

  • Customer Segmentation & Churn Prediction: Identify and target high-value, at-risk, or win-back-ready customers using machine learning models.

  • Cross-Selling & Product Recommendations: Dynamically suggest product bundles and promotions per customer profile.

  • Customer Lifetime Value (CLV) Forecasting: Simulate future income per customer to drive retention and personalization.

Supply Chain & Operations Optimization

  • Demand Planning & Forecasting: Predict category or SKU-level demand using AI-powered forecasting models integrated with internal and market data.

  • Smart Assortment: Continuously monitor and optimize product assortment by region, channel, or store type.

  • Route Optimization & Stock Allocation: Adapt transportation and distribution dynamically to maximize efficiency.

  • Predictive Maintenance & Root Cause Analysis: Prevent costly equipment failures with AI-driven anomaly detection.

In-Store Execution: The Perfect Store Model

Inspired by real-world deployments like Nestlé’s Perfect Store, Orbitae AI supports:

  • Stock-Out Detection

  • Shelf Space Optimization

  • Sell-In/Sell-Out Analytics

  • AI Alerts for Sales Reps

  • Sales Recommendation Engines (SRE)
    Solutions that detect through AI opportunities at the Point of Sales and prioritize and recommend sales reps' actions

Marketing Intelligence

  • Marketing Mix Modeling (MMM): Understand the true impact of each channel, creative, and campaign across both online and offline touchpoints.

  • Traffic Attribution & Campaign Impact Measurement: Track Customer Acquisition Cost (CAC) and isolate campaign-driven sales uplift. 

  • Next Best Action (NBA) Engines: Recommend the most effective commercial or marketing move per customer or segment.

Accelerators & Frameworks for Rapid Value

Orbitae includes a library of pre-built AI components and toolkits developed in SDG’s iLabs, specifically for the CPR sector:

  • Smart Assortment Design Pattern

  • Automatic Forecasting Engine

  • Product Recommender solutions

  • GENAI Conversational RAG Toolkit

  • Marketing Mix Modeling Toolkit

  • Salesforce NBA and SRE

  • Dynamic Pricing Engine

  • Perfect Store Analytics Toolkit

These assets reduce time-to-value and accelerate implementation across brands, regions, and business units.

Why Orbitae - AI by SDG Group?

SDG Group is more than a technology services partner—it’s a transformation ally. Here’s why CPR leaders trust us:

  • AI at Scale: 100+ AI use cases and 70+ clients, many in FMCG and Retail.

  • 50+ Unique IP & Accelerators: A powerful suite of proprietary AI Toolkits, Frameworks, Solutions, Elements, and Pattern Designs that speed up delivery and maximize impact.

  • Industry-Proven Success: Accumulating many clients' success stories in how AI can improve execution, sales, and agility globally. 

  • Recognized Leadership: Named a top global Data & AI Services Provider by Gartner, Everest, and Penteo.

  • End-to-End AI Lifecycle Coverage:

    • AI Strategy & Discovery
    • AI Engineering & Deployment
    • Responsible AI Governance
    • Process Automation (IPA)
    • GenAI & Foundation Model Integration

  • Trusted Ecosystem: +2500 Consultants with a strong focus on industry and business domains - both critical for AI readiness. 300+ multidisciplinary AI experts and strategic partnerships with Microsoft, Google, AWS, Databricks, Snowflake, OpenAI, and others.

Conclusion: From Insights to Advantage

Consumer product and retail companies that can unlock the power of AI will lead the next generation of growth. Orbitae - AI by SDG Group enables that transformation, turning data into insight, strategy into execution, and complexity into clarity.

In a data-rich, decision-poor world, Orbitae is the intelligence that drives action.

Discover how AI can elevate your fashion brand. Contact us today.