In 2024, the fusion of Generative AI with business applications is set to become a norm across various sectors and business functions.

This advancement signifies a major shift from traditional business applications to systems infused with GenAI capabilities.

Enhanced Features in Business Tools

Moving forward, there will be an increased infusion of enhanced features in tools ranging from Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software, to logistics and human resource management systems. As these intelligent applications grow in complexity and  become more prevalent in the market, they will play a crucial role in automating routine tasks, providing in-depth analytics, and offering predictive insights. Furthermore, Gen AI will be able to understand the user’s intent in their specific contextual and relevant environment to create a new digital experience for employees and customers. These remarkable advancements will allow organizations to apply AI insights directly within their regular workflows, ultimately enhancing  the outcomes of the targeted business processes.

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Industry-Specific Use Cases


In 2024, intelligence-enriched business applications are poised to revolutionize healthcare by significantly enhancing efficiency and patient outcomes. Leveraging advanced data analytics and AI algorithms, these applications can analyze vast amounts of medical data in real-time, enabling healthcare providers to make more informed and quicker decisions. One study noted that AI has the potential to improve patient outcomes by 30% to 40%, while reducing treatment costs by up to 50%.

AI in Action: Real Client Use Case

At SDG Group, we leveraged AI to develop DocDot, a revolutionary remote diagnostic application recognized by the World Health Organization (WHO) and Forbes. DocDot uses in-depth skin analytics through extreme computing vision capabilities to extract key clinical biometrics. The technology helps medical professionals limit the amount of in-person visits. 



A study by MarketsandMarkets predicts that the AI in the retail market will be worth $19.9 billion by 2027, reflecting a rapid adoption rate. Advanced business applications will enable retailers to offer highly personalized shopping experiences, leveraging AI to analyze customer data and predict purchasing trends. By integrating AI into inventory management, retailers can optimize stock levels in real-time, reducing waste and shortages. 



In 2024, the value of AI in the manufacturing industry is projected to reach new heights. From its valuation at $2.3 billion in 2022, it's expected to grow to $16.7 billion by 2027.The integration of intelligent applications will revolutionize manufacturing processes by enhancing predictive maintenance, thus reducing downtime and increasing efficiency. AI-driven analytics will also enable manufacturers to optimize supply chains and production schedules in real-time, adapting swiftly to market changes and demand fluctuations.


Financial Services

By 2025, AI in the finance industry is predicted to reach $26.67 billion. AI-driven business tools enable better risk assessment and management. By analyzing vast amounts of data, AI can identify patterns and predict potential risks more accurately than traditional methods. This enhanced risk analysis helps financial institutions make more informed decisions and mitigate potential losses. Intelligence-enriched business applications will also help financial institutions to streamline compliance and reporting, detect and prevent fraud more quickly, deliver personalized financial advice and product recommendations, and produce more informed investment strategies. 


Unleashing Efficiency and Automation through AI

To summarize, the integration of transactional business data with advanced analytics and adaptable AI is unlocking significant opportunities for efficiency and automation. With analytics intricately embedded in everyday processes, every decision becomes increasingly informed by data. This advanced integration of AI into business software is poised to propel widespread enhancements in productivity and decision-making.


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