Our Business Performance Governance competence centre is constantly developing ideas and solutions designed to optimize business strategy execution and performance monitoring.

What we do with BPG:

• Competitive positioning and business processes assessment;
• Strategic Planning check-up and Gap Analysis;
• Strategic goals definition and proper communication within all management and operational levels of the organization;
• Definition and monitoring of the Value Driver for each action plan; 
• Verification of operational decisions geared to strategic goals;
• Key Performance Indicators identification;
• Detailed modeling of existing cause-effect relationships between strategies, operational plans and KPIs.

Main deliverables are:

• Strategic Planning Framework: integrated design of processes, models, metrics and tools needed to sustain the BPM approach;
• Balanced Scorecard and Six Sigma systems;
• Business Planning and Management Reporting Systems (i.e. dashboards, scorecards);
• Key Performance Indicators along different end-user perspectives:

• Shareholders: Value creation, profitability, competitive positioning;
• Customer: Portfolio Analysis and strategic segmentation, Brand Awareness, Customer satisfaction analysis and post-sale service analysis;
• Suppliers: Vendor rating and supply-chain performance;
• Human Resources: Employee satisfaction and retention;
• Regulators: SOX, Basel II, IAS;
• Community: Social and Environmental balance and ratio.