officer

Interpreter, engineer and communicator

The CPO should be the interpreter of cause-and-effect relationships and the engineer of Modeling Data Management as well.

Companies that do not develop a CPM initiative in a coherent map of the main business components, their mutual influences and diagrams cause and effect, such as the Balanced Scorecard, can not expect a different result from the simple viewing a list of KPIs.
 

It’s time for the CPO: the Chief Performance Officer

Chief Performance Management

In times when talking about budget and performance seems to be in contrast with the purpose of resolving the confusion in the markets and to find solutions to improve unstable periods, I want to emphasize the belief that it is precisely now the right time to start our organizations in a serious program aimed at the Performance Management.

We are in that particular situation where the priorities to face become opportunities to improve the structural capacity of our enterprises.

The CPO as the architect of business metrics

The definition of corporate metrics, that is an important past of the Chief Performance Officer's taks, is an activity involving great interaction. Discussion and results that are obtained during the identification and definition of the relationship between different KPIs is a critical process, whatever the following realization phases.

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